You Can Now Reschedule Your Biometrics Appointment Online

You Can Now Reschedule Your Biometrics Appointment Online

Did you know that USCIS recently launched an online tool in July 2023 that allows benefit requestors, their attorneys, and accredited representatives to reschedule most biometric service appointments? The new USCIS rescheduling tool can be accessed via a USCIS online account regardless of whether the pending case was submitted online or by mail.

We are working steadily to improve the customer experience by designing and delivering services in a manner that people of all abilities can access,” said USCIS Director Ur M. Jaddou.

Previously, someone with an immigration case could only request to reschedule a biometric services appointment by calling the USCIS Contact Center. This new online tool allows individuals who have or create a USCIS online account to reschedule most requests for biometric services appointments without having to call the Contact Center. 

However, it’s important to note that this new tool cannot be used to reschedule an appointment that has already been rescheduled two or more times, is within 12 hours, or has already passed.

If you have questions about rescheduling your biometrics appointment online or obtaining your green card, our immigration law firm in New Jersey can help you reach your American dream. We work with clients locally, nationwide, and internationally. 

How to reschedule your biometrics appointment online

Sometimes, emergencies happen in your life that cause you to reschedule, even crucial immigration appointments. If you find yourself in this situation and you need to reschedule your biometrics appointment, here are the steps to do so;  

  1. Create or log in to your USCIS online account.
  2. Click on the “Biometrics” tab.
  3. Select the “Reschedule Appointment” option.
  4. Enter your appointment confirmation number and date of birth.
  5. Select a new appointment date and time.
  6. Click on the “Reschedule Appointment” button.

You can also reschedule your biometrics appointment by calling the USCIS Contact Center at 800-375-5283. However, USCIS encourages users to use the online tool to save time, increase efficiency, and reduce call volume to the USCIS Contact Center.

You must have a "good cause" to reschedule your biometrics appointment

Please note that you can only reschedule your biometrics appointment if you have a valid reason. USCIS considers “good cause” to include reasons such as medical issues, travel, and employment constraints. If you are unable to reschedule your appointment for good cause, you may be required to pay a late fee.

Here are some things to keep in mind when rescheduling your biometrics appointment:

  • You can only reschedule your appointment if you have a valid reason. USCIS considers “good cause” to include reasons such as;
  • Illness, medical appointment, or hospitalization
  • Previously planned travel
  • Significant life events 
  • Unable to travel or obtain transportation 
  • Inability to obtain leave from employment or caregiver responsibilities
  • Late delivered or undelivered biometric services appointment notice.
  • You must reschedule your appointment at least 12 hours before your scheduled appointment time.
  • You cannot reschedule your appointment to a date that has already passed.
  • You may be required to pay a late fee if you reschedule your appointment for a non-qualifying reason.

How our nationwide immigration law firm can help you

Our immigration law firm works with clients to help them obtain their green cards and achieve their American dream. In addition, we work with clients in all 50 states. 

If you have any additional questions about immigration deportation or are looking for immigration services, don’t hesitate to contact the Odunlami Law Firm at 973-993-1900 or email us at

Areas of Immigration Law:

  • Naturalization (Citizenship) Application
  • Immigrant Relative Petitions
  • Fiancé Visa Applications
  • Adjustment of Status and Consular Processing
  • Criminal Consequences and Deportation Defense
  • Violence Against Women Act (VAWA) Application
  • Special Immigrant Juvenile Status
  • Green Card Renewals
  • Temporary Work Visas
  • Temporary Protected Status
  • Deferred Action for Childhood Arrivals
  • Waivers
  • Immigration deportation 

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